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Robotic Processes Automation (RPA)- Tips for vendor selection from Gartner report



We have created a synopsis from Gartner Magic Quadrant for Robotic Process Automation, to collect some critical points to be considered when a vendor selection starts for RPA to be adopted


๐“๐š๐ซ๐ ๐ž๐ญ๐ฌ: ๐ ๐ฅ๐จ๐›๐š๐ฅ ๐ž๐ง๐ญ๐ž๐ซ๐ฉ๐ซ๐ข๐ฌ๐ž๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฅ๐š๐ซ๐ ๐ž-๐ฌ๐œ๐š๐ฅ๐ž ๐ฏ๐ฌ ๐ฅ๐จ๐ฐ๐ž๐ซ ๐ฌ๐œ๐š๐ฅ๐ž ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง๐ฌ.

If you are starting the RPA journey it should be preferable, find those who are specialised and expert in low scale projects.


๐—ฅ๐—ฃ๐—” ๐—™๐—ผ๐—ฐ๐˜‚๐˜€:

Only RPA Focus vendors vs vendors with main access for advanced solutions (big transformations) and additional reduced versions: the former is for your initial journey


๐—™๐—ฒ๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ๐˜€:

ยท Vendors with the inclusion of RPA process discovery and workflows generation- user friendly especially when we are going to use citizen developers

ยท Evaluate vendors who offer both on premises and cloud capabilities


๐—ฃ๐˜‚๐—ฏ๐—น๐—ถ๐—ฐ ๐—ฐ๐—น๐—ผ๐˜‚๐—ฑ๐˜€

Connection with public cloud platforms for security and better functionalities of the applications


๐—Ÿ๐—ฒ๐—ด๐—ฎ๐—ฐ๐˜† ๐˜€๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€ ๐—ถ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€

Integration with current business applications: they can reduce resistance in the adoption of the solutions. Vendors platforms could require assistance to allow migrations for updates from legacy systems to the platform


๐—ฆ๐˜๐—ฎ๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ฑ ๐—ผ๐—ฟ ๐—ฎ๐—ฑ๐˜ƒ๐—ฎ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ผ๐˜€๐—ฒ๐—ฑ

If you are in the initial stages, it is recommended to carefully evaluate the end-to-end solutions (including AI/ML UI and IoT uses cases)


๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ฒ๐˜…๐—ฝ๐—ฎ๐—ป๐˜€๐—ถ๐—ผ๐—ป: ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜

National but mostly business culture impact: evaluate carefully if Vendors are expanding from one world region to another. It is only because adaptations can require an experimentation with other cultures, in the first phase. And the customer support could not still be effective in your region-risk of delays due to the length of the escalation process


๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ๐˜€

Consider the capabilities of the vendors' partners in being autonomous in the creation of additional customisations for clients


๐—œ๐—ง ๐—–๐—ฒ๐—ป๐˜๐—ฟ๐—ถ๐—ฐ

ยท Mixed capabilities for development could require both expert developers and citizen developers. Simplification of the development is required,

ยท Capabilities for different native systems such as OS, Windows, Android, Linux,โ€ฆ)


Congratulations! Today you have increased your "tech savvy" skills about RPA!

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