How to use a pivotal approach in Change management?
A pivotal-based approach can be used in different areas such as Education, Software development, ERP implementation. When we speak about change, sometimes this approach can be very powerful when you need to show business owners and people involved in the change, what the “to be” situation could be, partially mitigating the risks of resistance, and increase the employee's engagement by their direct participation in the change initiative, while developing self-awareness. self-responsibility and self-empowerment. I had used the pivotal-based approach also recently, when in two overseas projects, two main supply chain processes had to be changed, and the results have been excellent, also helping in reducing the impact of both language and culture barriers. More useful insights on the “Pivoting” can be analysed in this interesting Andrew Riche's article.
