We have created a synopsis from Gartner Magic Quadrant for Robotic Process Automation, to collect some critical points to be considered when a vendor selection starts for RPA to be adopted
๐๐๐ซ๐ ๐๐ญ๐ฌ: ๐ ๐ฅ๐จ๐๐๐ฅ ๐๐ง๐ญ๐๐ซ๐ฉ๐ซ๐ข๐ฌ๐๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฅ๐๐ซ๐ ๐-๐ฌ๐๐๐ฅ๐ ๐ฏ๐ฌ ๐ฅ๐จ๐ฐ๐๐ซ ๐ฌ๐๐๐ฅ๐ ๐ญ๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง๐ฌ.
If you are starting the RPA journey it should be preferable, find those who are specialised and expert in low scale projects.
๐ฅ๐ฃ๐ ๐๐ผ๐ฐ๐๐:
Only RPA Focus vendors vs vendors with main access for advanced solutions (big transformations) and additional reduced versions: the former is for your initial journey
๐๐ฒ๐ฎ๐๐๐ฟ๐ฒ๐:
ยท Vendors with the inclusion of RPA process discovery and workflows generation- user friendly especially when we are going to use citizen developers
ยท Evaluate vendors who offer both on premises and cloud capabilities
๐ฃ๐๐ฏ๐น๐ถ๐ฐ ๐ฐ๐น๐ผ๐๐ฑ๐
Connection with public cloud platforms for security and better functionalities of the applications
๐๐ฒ๐ด๐ฎ๐ฐ๐ ๐๐๐๐๐ฒ๐บ๐ ๐ถ๐ป๐๐ฒ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐
Integration with current business applications: they can reduce resistance in the adoption of the solutions. Vendors platforms could require assistance to allow migrations for updates from legacy systems to the platform
๐ฆ๐๐ฎ๐ป๐ฑ๐ฎ๐ฟ๐ฑ ๐ผ๐ฟ ๐ฎ๐ฑ๐๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐ ๐ฝ๐ฟ๐ผ๐ฝ๐ผ๐๐ฒ๐ฑ
If you are in the initial stages, it is recommended to carefully evaluate the end-to-end solutions (including AI/ML UI and IoT uses cases)
๐ ๐ฎ๐ฟ๐ธ๐ฒ๐ ๐ฒ๐ ๐ฝ๐ฎ๐ป๐๐ถ๐ผ๐ป: ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐
National but mostly business culture impact: evaluate carefully if Vendors are expanding from one world region to another. It is only because adaptations can require an experimentation with other cultures, in the first phase. And the customer support could not still be effective in your region-risk of delays due to the length of the escalation process
๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐
Consider the capabilities of the vendors' partners in being autonomous in the creation of additional customisations for clients
๐๐ง ๐๐ฒ๐ป๐๐ฟ๐ถ๐ฐ
ยท Mixed capabilities for development could require both expert developers and citizen developers. Simplification of the development is required,
ยท Capabilities for different native systems such as OS, Windows, Android, Linux,โฆ)
Congratulations! Today you have increased your "tech savvy" skills about RPA!